Returns & Restoration Policy
We take great pride in our curated selection of antiques and architectural salvage; however, if your piece isn't the perfect fit, you may return it within 14 days of delivery. All returned items must be in their original condition as sold to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Contact our client services team via email with your order number and reason for return to receive a Return Authorization.
- 2.Secure Packaging
Carefully repackage your item using the original materials to ensure the preservation of the antique's integrity during transit.
- 3.Arrange Collection
For larger architectural pieces, we will coordinate a specialized white-glove courier to collect the item from your residence.
- 4.Quality Inspection
Once our workshop verifies the item's condition, your refund will be processed to your original payment method within 7 business days.